Carolyn McCann is the hardest worker in banking, loved by her superiors for getting the job done. Or she’s an executive to be avoided, prepared to “throw anyone under the bus to get to the top”. Either way, the polarising new boss of Westpac’s huge retail division is on the rise, this week securing one of the most coveted and challenging jobs in banking.
It’s a long way for the Queenslander, who has little retail banking experience despite her dozen years at Westpac. McCann’s first major gig was at Insurance Australia Group, where she worked in communications and investor relations before joining Westpac in 2013. For the next five years, under then chief executives Gail Kelly and Brian Hartzer, she oversaw communication efforts before joining the company’s executive leadership.
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Source: Inside the rise and rise of Westpac’s polarising new retail bank boss
